The Best Old School Customer Service

The customer is always right–except when they are wrong. Check out this customer service letter from 1974 and the response it got. Oh, how I would love to respond to a complaint in this manner!!!

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White Death: the Sniper Who Killed 700 Soviets in 100 Days

During the 1939–1940 Winter War, in temperatures as low as –40 °C, a Finnish sniper undertook a killing spree against the Soviets that saw him single-handedly take the lives of at least 700 men in […]

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