Going Social: The Use of Social Media to Provide Customer Service

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Posted in Neat by on December 20th, 2012

Social networking is all the rage, and it’s just continuing to grow. Businesses are catching on and are turning to Facebook and Twitter to help engage with their customers. Got a problem but aren’t sure who to reach? Find the company on one of the many social platforms and you could be well on your way to getting your issue resolved.

Find out more in this infographic from Click Software.

ClickSoftware Service Management Software
Source: ClickSoftware service management software

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